Systems Manager can deploy operating system updates to iOS 9+ devices which are not configured to use Single App mode and macOS 10.11+ devices on either an individual client basis or in bulk via a command on the Devices List. The OS Update command will cause the device to download the update and will prompt the user to 'Update Now' or delay the update.
MDM OS Update Commands are only available for Supervised 10.3+ iOS devices, or DEP enrolled and pushed Macs. iOS devices older than 10.3 will require DEP-supervision specifically.
Updates can be deployed to individual iOS clients via a Live Tool on the Client Details Page:
Click the Software Update option. Choose the upgrades you wish to install in the Software Update menu. When using OS X 10.3, click 'Check Now.' Versions of Mac OS X 10.5 and later have the ability to run software update checks automatically. These checks can run in the background.
Multiple clients can be commanded to update via the Command dropdown on the Client List page. Select the clients which you wish to update and select 'Install available OS updates' from the Command drop-down menu:
On iOS 11.3+ and macOS 10.13.4+ devices, it is also possible to delay available OS update prompts to the end user for up to 90 days. This is configured in the 'Restrictions' payload found in Systems Manager > Manage > Settings.
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